Prioritising the wellbeing of our colleagues, focusing on colleague development, engagement and striving to create a supportive, safe and inclusive culture.

• Extended our World Class Sales training programme to enhance the skills and knowledge of our colleagues
• Launched our new Learning and Development toolkit and Performance Management framework
• Rolled out training in a number of key areas, including cyber security, diversity and sustainability
• Maintained our progress on gender pay gaps, achieving an average gap of 1%