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Sales Coordinator

Sales Coordinator
Location: Nottingham
Package: Basic Salary £21,000 plus bonus/commission
& other excellent PLC company benefits  
Sector: Packaging distribution
 
The Company
We, the UK’s largest packaging distributor have an exciting opportunity for an experienced internal sales professional to join our team based in Nottingham. We are a committed equal opportunities employer that champions ‘dignity in the workplace’. Our focus is to provide customers with fully integrated and innovative packaging solutions, augmented by outstanding customer service. Appointing and nurturing sales talent across our business is key to our continued growth.
 
The Role  
We see this role as a key part of what we do, providing the crucial ‘bridge’ between our customers and our internal purchasing, logistics and external field sales teams. This fast-paced, multi-faceted role will see you handling inbound customer enquiries and processing sales orders. In addition you will assist the external sales executives and generate outbound activity to help develop customer spend and identify new opportunities. This position is wholly office based and focussed upon customer engagement. You will be focussed on understanding customer needs, to ensure opportunities are realised and first class service is provided at all times. On this occasion we are seeking to hire someone on a full time basis, working Monday to Friday.
 
Duties

  • Managing and developing a portfolio of existing accounts, effectively maintaining profitability
  • Dealing with incoming customer queries and providing advice & solutions
  • Working closely with and supporting the external sales team
  • Closely liaising with internal departments such as logistics and procurement
  • Making outbound calls to help identify & engage with prospective new customers 
  • Routinely calling lapsed accounts to help win customer renewals
  • Leading on account development activity to achieve up-sell/cross-sell opportunities
  • Orchestrating and participating in a range of promotional campaigns & sales days/events
  • Maintaining high standards of administration & CRM system updates at all times
  • Working effectively to achieve set sales activity & commercial targets
  • Develop a sound working knowledge over time of our extensive product range and customer solutions

 
 
Do you have the correct profile?
We know that this role will ideally suit an experienced internal sales person who can demonstrate a good track-record of success in a similarly fast paced position. That said, charisma, great communication skills and interpersonal skill are essential to build and actively win business. So if you fancy a fast paced & varied role and you’re not afraid to make outbound calls we would love to hear from you. You will need to learn our internal systems (CRM etc.) but that goes for anyone and we will provide full training. It is however vitally important that you have a first class telephone manner (friendly and professional). It also helps if you are commercially aware and target driven.  
 
The Package
We offer an attractive basic starting salary (commensurate with experience) along with an attractive performance/profit linked bonus scheme and a flexible employee benefits scheme that includes: 25 days annual leave (rising up to 27 days with service plus all bank holidays), additional holiday purchasing scheme, contributory pension & employee discount scheme. Macfarlane Group is also dedicated to maximising every employee’s potential, by providing career development plans and pathways in an environment that fosters personal growth and continuous improvement.
 
Next Steps
This is a key appointment whereby we will be working to identify and review the very best of applicants swiftly in the hope of selecting our favoured candidate to commence with us ASAP. To make an application please simply click ‘apply’ ensuring that your CV is up to date and relevant. All applications will be acknowledged, shortlisted applicants normally hearing from us within a week or two. Unsuccessful applicants will also be notified at the end of our process, although if you haven’t heard from us within a fortnight of applying, please assume your application has been unsuccessful on this occasion.
 
NO RECRUITMENT AGENCIES PLEASE

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