New Business Sales Support Coordinator

New Business Sales Support Coordinator
Location: Milton Keynes
Package: Basic salary £23,000 to £28,000 (dependent on experience) plus bonus & flexible benefits package including hybrid working, up to 27 days holiday (Plus additional annual leave purchasing scheme)
Sector: Packaging Distribution
 
The Company
Macfarlane Group PLC is the UK's largest packaging distributor, and we are seeking to urgently hire a vibrant, sales focused individual to join our E-Commerce Accounts team as a New Business Sales Support Coordinator. As a business, we are passionate about providing fully integrated and innovative packaging solutions augmented by outstanding customer service. As a Group we are continuing to grow significantly and always keen to attract new talent to our business.

The New Business Sales Support Coordinator role
The core focus of this role is to make outbound calls to identify potential new e-commerce businesses/accounts. Working alongside the E-Commerce Accounts team, you will be researching businesses, prospecting and making appointments. By generating leads via outbound activity to this will help develop customer spend and identify new opportunities. Another key part of this role will be to develop social media campaigns for E-Commerce Accounts customers.  
 
The New Business Sales Support Coordinator Key Duties

• To create and determine a list of prospect customers for the E-Commerce Accounts Team 
• To investigate previous leads received where there was no success and endeavour to re-engage the customer, if appropriate. 
• Making outbound calls to identify key stakeholders & engage accordingly 
• To report on outcome of leads, conversion and new business sales  
• Working with the Ecommerce Accounts Team to identify opportunities for lead conversion improvement. 
• Working with the Macfarlane Marketing team, developing social media campaigns for E-Commerce customers specifically. 
• Supporting and coordinating activities for the E-Commerce Accounts team. (For example, to assist with key projects, sales lead management, adding data to Dynamics) 
• Updating Macfarlane’s CRM system – Microsoft Dynamics, profiling prospects and setting up accounts  
• Research and keep up to date on other competitors in the market on social media and share any data. 
• To support in planning any packaging shows or events the Ecommerce Accounts Team attend 
• Work with the Macfarlane Design and Sales teams in creating ongoing projects to attract new potential customers (gift packs, new designs and how we market those). 

 
Do you have the correct profile?
The successful candidate will be comfortable in making outbound calls, be friendly and enthusiastic to chat to people, striving to make appointments for the external sales team. You will also ideally have some previous experience of working within a small office-based team. We are looking for an upbeat, motivated individual who will enjoying the buzz and challenge of a fast-paced environment, with the tenacity not to give up!

We welcome and encourage applications from people of all backgrounds irrespective of your age, gender, disability, race, nationality, ethnicity, gender identity, religion or sexual orientation. Should you require any specific support or adjustments during the recruitment process, please email our recruitment team directly.

Our Benefits
We provide a competitive basic starting salary and operate a range of rewarding bonus/incentive schemes. Our flexible employee benefits can include: –

• 25 days annual leave (rising to 27 days with service) plus all public/bank holidays
• Additional holiday purchasing scheme
• Contributory pension scheme
• Free parking at many of our site locations
• Range of company cars or cash allowance (including electric) for qualifying roles
• Employee assistance program to support & advise with well-being & any issues
• Extensive range of training/development & potential progression opportunities
• Employee discount scheme (discounts on several major retail/leisure brands)
• Annual paid Volunteering Day
• Simply Health/Dental Cover option or BUPA cover for qualifying roles
• Tax free childcare (TFC) scheme
• Enhanced maternity & paternity pay
• Long service awards (5-40 years)
• Charitable giving options
• Financial support with eye-tests/purchasing glasses (DSE users only)
• O2 Mobile discount scheme (up to 25% off)
• Candidate referral scheme (awards £750 for referring successful applicants to Macfarlane job vacancies)

Macfarlane Group is also dedicated to maximizing every employee’s potential, by providing career development plans and pathways in an environment that fosters personal growth and continuous improvement.
 
How to apply/next steps
This is an urgent appointment whereby we will be working to identify and review the very best of applicants swiftly in the hope of selecting the successful candidate to commence with us ASAP. Please note that Macfarlane Group supports ‘hybrid working’ where possible and we often conduct our first stage interviews via video. To make an application please simply click ‘apply’ ensuring that your CV is up to date and relevant. All applications will be acknowledged, shortlisted applicants normally hearing from us within a week or two. Unsuccessful applicants will also be notified at the end of our process, although if you haven’t heard from us within 2-3 weeks of applying, please assume your application has been unsuccessful.

NO RECRUITMENT AGENCIES PLEASE