IT Helpdesk Support Analyst
Location: Coventry (Middlemarch Business Park)
Package: Basic Salary £23,000 – £25,000, plus bonus & PLC company benefits
Sector: Packaging distribution
We, the UK’s largest packaging distributor have an exciting opportunity for an experienced Helpdesk Analyst to join our IT team based at our Coventry Head Office.
We are a committed equal opportunities employer that champions ‘dignity in the workplace’. Our focus is to provide customers with fully integrated and innovative packaging solutions, augmented by outstanding customer service. Our central IT department prides itself on providing first class support to the wider group business.
The IT Helpdesk Support Analyst Role
Working as a member of our Head Office based IT Team, this a hands-on, helpdesk based role and involves providing technical support to all users across over 30 sites in the UK and Ireland. Key responsibilities will include:-
Do you have the correct profile?
In order to apply for this opportunity, you will ideally meet with the criteria outlined below…
We provide a competitive basic starting salary along with a performance/profit linked bonus scheme and a flexible employee benefits scheme that includes: 25 days annual leave (rising up to 27 days with service plus all bank holidays), additional holiday purchasing scheme, contributory pension & employee discount scheme. Macfarlane Group is also dedicated to maximising every employee’s potential, by providing career development plans and pathways in an environment that fosters personal growth and continuous improvement.
This is a key appointment whereby we will be working to identify and review the very best of applicants swiftly in the hope of selecting our favoured candidate to commence with us as soon as possible. To make an application please simply click ‘apply’ ensuring that your CV is up to date and relevant. All applications will be acknowledged, shortlisted applicants normally hearing from us within a week or two. Unsuccessful applicants will also be notified at the end of our process, although if you haven’t heard from us within a fortnight of applying, please assume your application has been unsuccessful on this occasion.
NO RECRUITMENT AGENCIES PLEASE