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Internal Sales Coordinator

Internal Sales Coordinator
Location: Westbury
Package: Basic Salary up to £25,000 (dependent on experience)
plus, bonus/commission
& other excellent PLC company benefits  
Sector: Packaging manufacturing
 
The Company
We, the UK’s largest packaging distributor have an exciting opportunity for an experienced internal sales professional to join our team based in Westbury. We are a committed equal opportunities employer that champions ‘dignity in the workplace’. Our specialist manufacturing division designs and produces bespoke protective packaging solutions which are designed exclusively for customers in safeguarding their products in transit. Customers span a number of key verticals including: Aerospace, Defence, Electronics, Industrial and Medical.
 
The Sales Coordinator Role  
Sales Coordination is a key part of what we do, providing the crucial ‘bridge’ between our customers and our production, internal purchasing, logistics and external sales teams. This fast-paced, multi-faceted role will see you handling inbound customer enquiries and processing sales orders. In addition you will assist the external sales executives and generate some outbound activity to help develop customer spend and identify new opportunities. This position is wholly office based and focussed upon customer engagement. You will be focussed upon customer needs, ensuring that opportunities are realised and first class service is provided at all times. On this occasion we are seeking to hire someone on a full time basis, working Monday to Friday.
 
Sales Coordinator Key Duties

  • Managing and developing a portfolio of existing accounts, effectively maintaining profitability
  • Dealing with incoming customer queries and providing advice & solutions
  • Undertaking outbound activity to help identify and target new customers
  • Working closely with and assisting the external sales team
  • Administration of sales orders/quotations, ensuring customer delivery dates are met
  • Regular use of internal CRM system
  • Closely liaising with internal departments such as logistics and procurement

Do you have the correct profile?
We know that this role will ideally suit an experienced internal sales person who can demonstrate a good track-record of success in a similarly fast paced position. That said, it’s often about character and personality. So, if you fancy a fast paced & varied role where you can showcase your charisma in charming our customers and you’re not afraid to make outbound calls, we would love to hear from you. You will need to learn our internal systems (CRM etc.) but that goes for anyone and we will provide full training. It is however vitally important that you have a first class telephone manner (friendly and professional) coupled with strong administration skills. It also helps if you are commercially aware and target driven. Some experience of working within a production/manufacturing led business could potentially be useful.
 
The Package
We offer an attractive basic starting salary (commensurate with experience) along with an attractive performance/profit linked bonus scheme and a flexible employee benefits scheme that includes: 23 days annual leave (rising up to 27 days with service plus all bank holidays), contributory pension & employee discount scheme. Macfarlane Group is also dedicated to maximizing every employee’s potential, by providing career development plans and pathways in an environment that fosters personal growth and continuous improvement.
 
Next Steps
This is an urgent appointment whereby we will be working to identify and review the very best of applicants swiftly in the hope of selecting our favoured candidate to commence with us ASAP. (Please note we are holding zoom video-interviews during the pandemic). Due to the Covid-19 pandemic, we are continuing to adhere to Government guidelines whereby a significant number of our employees are working from home for the time being. Dependent on the precise role you have applied for, it is important to note that this may be a feature of your initial employment with us until Government advice changes and the situation improves. To make an application please simply click ‘apply’ ensuring that your CV is up to date and relevant. All applications will be acknowledged, shortlisted applicants normally hearing from us within a week or two. Unsuccessful applicants will also be notified at the end of our process, although if you haven’t heard from us within a fortnight of applying, please assume your application has been unsuccessful.
 
 
NO RECRUITMENT AGENCIES PLEASE
 

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