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Packaging
Distribution
Packaging Design
& Manufacture
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Internal Sales Coordinator

Internal Sales Coordinator
Location: Greater Manchester area
Package: Basic Salary up to £24,500 (dependent on experience)
plus bonus/commission & other excellent PLC company benefits  
Sector: Packaging distribution
The Company
We, the UK’s largest packaging distributor have an exciting opportunity for an experienced internal sales professional to join our sales team based in Greater Manchester. We are a committed equal opportunities employer that champions ‘dignity in the workplace’. Our focus is to provide customers with fully integrated and innovative packaging solutions, augmented by outstanding customer service. Appointing and nurturing sales talent across our business is key to our continued growth.

The Sales Coordinator Role  
Sales Coordination is a key part of what we do, providing the crucial ‘bridge’ between our customers and our internal purchasing, logistics and external field sales teams. This fast-paced, multi-faceted role will see you handling inbound customer enquiries and processing sales orders, assisting the external sales executives, and generating outbound activity to help develop customer spend and identify new opportunities.

Whilst this position is mainly office based there will be an expectation for you to engage in some face-to-face meetings with customers to generate upselling and cross selling opportunities to further customer engagement. You will be focussed on creating customer relationships, understanding customer needs, and ensuring first-class service is always provided. On this occasion we are seeking to hire someone on a full-time basis, working Monday to Friday.

Sales Coordinator Key Duties

  • Managing and developing a portfolio of existing accounts, effectively maintaining profitability
  • Dealing with incoming customer queries and providing advice & solutions
  • Undertaking outbound activity to help identify and target new customers and engage with and grow existing customers
  • Working closely with and supporting the external sales team
  • Administration of sales orders/quotations, ensuring customer delivery dates are met
  • Regular use of internal CRM system
  • Closely liaising with internal departments such as logistics and procurement

Do you have the correct profile?
We know that this role will ideally suit an experienced internal salesperson who can demonstrate a good track-record of success in a similarly fast paced position. That said, it’s often about character and personality. So, if you fancy a fast paced & varied role where you can showcase your charisma in charming our customers, make outbound calls to expand and grow our customer base, and work with the team to ensure top quality service to our customers, we would love to hear from you. You will need to learn our internal systems (CRM etc.) but that goes for anyone and we will provide full training. It is however vitally important that you have a first-class telephone manner (friendly and professional) coupled with strong administration skills. It also helps if you are commercially aware, and target driven.

Our Benefits
We provide a competitive basic starting salary and operate a range of rewarding bonus/incentive schemes. Our flexible employee benefits can include: –

25 days annual leave (rising to 27 days with service) plus all public/bank holidays
Contributory pension scheme
Free parking at many of our site locations
Range of company cars or cash allowance (including electric) for qualifying roles
Employee assistance program to support & advise with well-being & any issues
Extensive range of training/development & potential progression opportunities
Employee discount scheme (discounts on several major retail/leisure brands)
Simply Health/Dental Cover option or BUPA cover for qualifying roles
Tax free childcare (TFC) scheme
Enhanced maternity & paternity pay
Long service awards (5-40 years)
Charitable giving options
Financial support with eye-tests/purchasing glasses (DSE users only)
O2 Mobile discount scheme (up to 25% off)

Macfarlane Group is also dedicated to maximizing every employee’s potential, by providing career development plans and pathways in an environment that fosters personal growth and continuous improvement.

How to apply/next steps
This is an urgent appointment whereby we will be working to identify and review the very best of applicants swiftly in the hope of selecting our favoured candidate to commence with us ASAP. (Please note we are holding zoom video-interviews during the pandemic). Due to the Covid-19 pandemic, we are continuing to adhere to Government guidelines whereby a significant number of our employees are working from home for the time being. Dependent on the precise role you have applied for, it is important to note that this may be a feature of your initial employment with us until Government advice changes and the situation improves. To make an application please simply click ‘apply’ ensuring that your CV is up to date and relevant. All applications will be acknowledged, shortlisted applicants normally hearing from us within a week or two. Unsuccessful applicants will also be notified at the end of our process, although if you haven’t heard from us within a fortnight of applying, please assume your application has been unsuccessful.

NO RECRUITMENT AGENCIES PLEASE

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