Packaging Design
& Manufacture
Packaging Design
& Manufacture

Customer Service Sales Advisor

Customer Service Sales Advisor
Location: Cricklade (Swindon Area)
Package: Basic annual salary up to £25,000 per annum (dependent on experience) plus bonus & company benefits
Hours: Monday to Friday, 9am to 5am
Sector: Packaging Design & Manufacturing

Based at our Cricklade offices, this is a fantastic opportunity to join our growing business as a Customer Service Sales Advisor whereby you will be a valued member of a small and conscientious internal sales team. We are looking for an individual who has sound numerical and organizational skills and the drive to contribute towards achieving our sales targets. We have an attractive annual bonus scheme which is rewarded depending on the team’s performance against budget.
Customer Service Sales Advisor – Key Responsibilities
As Customer Service Sales Advisor, it will be your job to manage customers enquiries and requests, ensuring that all communications are professional, polite, and productive. 

  • Building a rapport with customers and delivering excellent customer service
  • Logging enquiries from customer briefs and producing accurate estimates using bespoke software applications which are integral to GWP
  • Liaising and building working relationships with key suppliers. Co-ordinating each stage of the order process from design through to the order and delivery
  • Following up on quotes in a timely manner to achieve orders
  • Prioritizing own workload with attention to detail and multitasking

Do you have the correct profile?
To apply for this opening, you ought to be able to demonstrate the following skills & experience… 

  • Proven success in providing excellent customer service (underpinned by strong communication skills both verbal and written) customer service.
  • High levels of numeracy and literacy
  • The ability to follow correct procedures and processes
  • Good general computer literacy
  • Well-presented with strong punctuality & commitment

We welcome and encourage applications from people of all backgrounds irrespective of your age, gender, disability, race, nationality, ethnicity, gender identity, religion, or sexual orientation. Should you require any specific support or adjustments during the recruitment process, please email our recruitment team directly.
Our Benefits
You will earn a competitive basic starting salary alongside a generous and achievable annual bonus scheme. Our additional benefits include: 

  • Annual bonus scheme
  • 23 days holiday plus all public / bank holidays
  • Free On-site Parking
  • Long service awards (10-40 years)
  • Contributory pension scheme

How to apply/next steps
This is an urgent appointment whereby we will be working to identify and review the very best of applicants swiftly in the hope of selecting the successful candidate to commence with us ASAP. To make an application please simply click ‘apply’ ensuring that your CV is up to date and relevant. All applications will be acknowledged, shortlisted applicants normally hearing from us within a week or two. Unsuccessful applicants will also be notified at the end of our process, although if you haven’t heard from us within 2-3 weeks of applying, please assume your application has been unsuccessful.