Packaging Design
& Manufacture
Packaging Design
& Manufacture

Business Improvement Manager

Business Improvement Manager
Location: Coventry or Milton Keynes (with national travel as required)
Package: Basic Salary up to £50,000 (dependent on experience)
plus, bonus, company car (or allowance) & other excellent PLC company benefits  
Sector: Packaging distribution

The Company
We, the UK’s largest packaging distributor have an exciting opportunity for an experienced Business Improvement Manager to join us and help drive change within the business.
This role will be based full time at either or Coventry Head Office or Milton Keynes site but shall require travel UK wide in line with business needs. We are a committed equal opportunities employer that champions ‘dignity in the workplace’. Our focus is to provide customers with fully integrated and innovative packaging solutions, augmented by outstanding customer service. Our business imports & exports a variety of products globally each year, so hiring the right person for this role is key to the continued success of our operation.
The Business Improvement Manager Role  
Reporting to the Business Information Director, this role shall be responsible for the monitoring and improvement of organizational processes with the aim of making them as efficient as possible. Research and analysis features heavily within this role, with a focus on mapping out all workflows, identifying and eliminating waste and low-value activities, with a view to recommending solutions. Guided by formal (recognized) business improvement methodologies, the incumbent will take the lead across Group in implementing changes, acting as an improvement ‘champion’ and mentor throughout different areas of the organization incorporating both our distribution and manufacturing operations.
Business Improvement Manager Key Duties
The role shall straddle the following key responsibilities and competencies…
Business Processes Analysis
Before driving change across the organization, to undertake primary analysis of all existing business processes using various methods such as gap analysis or PDCA (Plan-Do-Check-Act). This allowing for identification of opportunities for improvement as well as losses, followed by troubleshooting to further determine root causes.
Develop Strategies
Acting in essence as an internal consultant, developing short- and long-term strategies for the organization and incorporating Six Sigma, Agile, and other practices; With the goal of facilitating progress and reducing costs, both in terms of sales and workflow inefficiencies.
Lead Activities
To co-ordinate and lead key projects for improvement across all levels of the organization. This will on occasions incorporate supervising several teams directly or collaborating with managers to re-engineer processes as required.
Monitor Progress
To monitor progress to check if changes yield desirable results. Establish measurable standards at the start of a project and then compare actual project results against these, regularly generating detailed update reports for management. Development and Implementation of Management Reporting will be a key task in ensuring the ongoing success of the change management program.
Provide Mentorship
Actively striving to ensure continuous improvement becomes an integral part of the company culture, this to ensure best results. Acting as a coach who coordinates workshops and team trainings, openly sharing guidance and technical expertise and ensuring that learning resources are available as appropriate across the wider organization.
Do you have the correct profile?
We welcome your application if you have gained at least one year’s experience within a similar business improvement role and can demonstrate evidence of success with impacting meaningful change within your prior role(s). We would ideally prefer applicants to fulfil the additional following criteria…
Have a firm understanding of process improvement techniques and methodologies
Have experience of spearheading the planning and implementation stages of multiple projects
Possess strong leadership & communication skills (including the ability to coach & mentor)
Possess strong analytical thinking, with the ability to critically evaluate individual processes and projects, then synthesize their insights to arrive at a summary of overall organizational status
Be a highly skilled user of Microsoft Suite (including Word, Excel, PowerPoint, Teams)
Hold formal (recognized) qualification or accredited training within continuous improvement and/or change management 
Bring experience & knowledge of Kaizen tools (such as value stream maps, fishbone diagrams, or kaizen newspapers) or Six Sigma/Lean methodologies  
Have familiarity with implementing/using business process management software
Bring experience of working within a national de-centralized multi-site organization   
The Package
We provide a competitive basic starting salary (commensurate with experience) along with the following benefits…

  • 25 days annual leave (rising to 27 days with service plus all bank holidays)
  • Profit & performance linked bonus scheme
  • Company Car or car allowance 
  • Contributory pension scheme
  • Employee discount scheme

Macfarlane Group is also dedicated to maximizing every employee’s potential, by providing career development plans and pathways in an environment that fosters personal growth and continuous improvement.
Next Steps
This is an urgent appointment whereby we will be working to identify and review the very best of applicants swiftly in the hope of selecting our favored candidate to commence with us ASAP. (Please note we are holding zoom video-interviews during the pandemic). Due to the Covid-19 pandemic, we are continuing to adhere to Government guidelines whereby a significant number of our employees are working from home for the time being. Dependent on the precise role you have applied for, it is important to note that this may be a feature of your initial employment with us until Government advice changes and the situation improves. To make an application please simply click ‘apply’ ensuring that your CV is up to date and relevant. All applications will be acknowledged, shortlisted applicants normally hearing from us within a week or two. Unsuccessful applicants will also be notified at the end of our process, although if you haven’t heard from us within a fortnight of applying, please assume your application has been unsuccessful.