Packaging Design
& Manufacture
Packaging Design
& Manufacture


Location: Sudbury
Hours: Part Time (20 hours per week, Monday to Friday only)
Package: Basic Annual Salary up to £20,000 pro rata (dependent on experience) plus Bonus & Company Benefits
Sector: Packaging Distribution
The Company
Macfarlane Group PLC is the UK’s largest packaging distributor, and we are seeking to hire a part-time Administrator to help support our established team based in Sudbury. As a business, we are passionate about providing fully integrated and innovative packaging solutions augmented by outstanding customer service. As a Group we are continuing to grow significantly and always keen to attract talented new individuals to our business.
The Administrator Role
We have the need to hire an experienced individual who can come on board and provide direct admin support to the business operations team. Working within a fast-paced office environment and undertaking a variety of core duties, we are looking for a strong Administrator with excellent planning and coordination skills.
Key Duties

  • Liaising with external customers to follow through enquiries.
  • Processing internal and a limited number of external customer orders
  • Advise internal and external customers of delivery expectations
  • Provides supporting cover for immediate sales team members
  • Handling telephone conversations and processing incoming and outgoing mail
  • Excel proficiency needs to be high
  • Strong organisational skills required
  • Customer liaison for goods receipt and onward delivery queries
  • Support wider internal team
  • Dealing with incoming customer queries and providing advice & solutions

Do you have the correct profile?
Minimum 2-3 years of commercial office based experience,
Preferably having worked within a busy/fast paced environment (you will be used to handling multiple enquiries and prioritizing your own workload).
Strong administrative background, reactive and highly organised
Packaging experience is not necessary
Strong PC skills incorporating Excel (including the ability to read data and use basic formulas) and other MS Office programmes
Strong numerical acumen
Positive ‘can do’ attitude with excellent communication/customer service skills
Our Benefits
We provide a competitive basic starting salary and operate a range of rewarding bonus/incentive schemes. Our flexible employee benefits can include: –

  • 25 days annual leave (rising to 27 days with service) plus all public/bank holidays
  • Contributory pension scheme
  • Free parking at many of our site locations
  • Range of company cars or cash allowance (including electric) for qualifying roles
  • Employee assistance program to support & advise with well-being & any issues
  • Extensive range of training/development & potential progression opportunities
  • Employee discount scheme (discounts on several major retail/leisure brands)
  • Simply Health/Dental Cover option or BUPA cover for qualifying roles
  • Tax free childcare (TFC) scheme
  • Enhanced maternity & paternity pay
  • Long service awards (5-40 years)
  • Charitable giving options
  • Financial support with eye-tests/purchasing glasses (DSE users only)
  • O2 Mobile discount scheme (up to 25% off)

Candidate referral scheme (awards £750 for referring successful applicants to Macfarlane job vacancies)
Macfarlane Group is also dedicated to maximizing every employee’s potential, by providing career development plans and pathways in an environment that fosters personal growth and continuous improvement.
Next Steps
This is an extremely urgent hire whereby shortlisted applicants can therefore expect to be invited swiftly for local interview. We are genuinely seeking someone to commence the role ASAP. To make an application please simply click ‘apply’ ensuring that your CV is up to date and relevant. Please note that all shortlisted candidates can expect to hear back from us within five working days of making their application. If you do not therefore hear back within that timeframe, please assume that your application has not been successful on this occasion.