Customer
experience
Packaging
Distribution
Packaging Design
& Manufacture
Packaging
Distribution
Packaging Design
& Manufacture
Environment
Health & safety
Customer experience
Employee experience
Human rights
Gender Pay Gap

Supporting our customers to build a sustainable future

Why it matters

Our success is dependent on us meeting the needs and aspirations of our customers and their customers. Packaging plays a key part in the sustainability goals for businesses, with many looking to reduce packaging use and minimise material waste.

What we are doing about it

The Group works in partnership with its customers and suppliers to ensure that we provide an expert, independent and tailored approach, which takes into consideration the impact which the products and services we provide have on the environment

Annual Customer Satisfaction Scores

Macfarlane Group websites

Our family of websites enables existing and potential customers to research and evaluate our products and services and is a major contributor in generating new leads for the business. We will continue to invest in our websites to improve the experience for our customers and visitors and strengthen our value proposition.

PACKAGING
DISTRIBUTION WEBSITE

PACKAGING DESIGN &
MANUFACTURE WEBSITE

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